Information that TechTroubleshooters, LLC collects:


When you make a payment online, we collect your contact & order information, excluding credit card information, which gets used by PayPal.


What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:

1. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

2. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

3. To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request, unless you request a followup.


How do we protect your information?


When you place an order, the transaction takes place via PayPal. You should use a web browser that indicates a secure connection has been made to PayPal when providing your credit card information. Although your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers, PayPal has its own privacy policy and terms that you must agree to when using their service.


Do we use cookies?


No, we do not use cookies



Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include PayPal or other trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Terms and Conditions


Please visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our service

Changes to our Privacy Policy


If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 05/27/2012


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


Tech Troubleshooters, LLC

1257 Quarry Ln Ste 105

Pleasanton, CA 94566

(925) 484-8324

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(925) 484-8324